Return and Refund Policy

 

If you are not satisfied with your purchase due to a product defect or malfunctioning, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 7 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please contact us via info@electrolk.lk for refund inquire.

• Shipping costs Free

 

What to Do Before Obtaining After-Sales Service

• Buyer must provide sufficient proof of purchase.
• The defective item’s serial number and/or visible proof depicting the defect are required.
• Some cases It may be necessary to return the item for quality inspection.

Valid proof of purchase:

• Order number from online purchases made through Electrolk Official store.

QUESTIONS

If you have any questions concerning our return policy, please contact us at

• 0752415300
• info@electrolk.lk